Login & Password

Here you’ll find everything about logging into Ayunis Core – from daily login to changing your password.

Log In

1. Open Ayunis Core in your web browser
2. Enter your email address
3. Enter your password
4. Click Log In
5. If two-factor authentication is enabled for your account, enter the code from your authenticator app

First-Time 2FA Setup

If your organization requires two-factor authentication and you have not yet set it up, you will be guided through the setup process after logging in. You will need an authenticator app on your smartphone (e.g. Google Authenticator, Microsoft Authenticator, or Authy).

Change Password

If you know your current password and want to change it:

1. Log in to Ayunis Core
2. Navigate to Settings → Account
3. Click Change Password
4. Enter your current password
5. Enter your new password (and confirm it)
6. Click Save

Password Requirements

Requirement	Details
Minimum Length	8 characters
Letters	At least one uppercase and one lowercase letter
Numbers	At least one number

If your new password does not meet these requirements, an error message is displayed explaining what is missing.

Forgot Password

If you’ve forgotten your password:

1. Go to the login page of Ayunis Core
2. Click Forgot Password?
3. Enter your email address
4. Click Send Link
5. Check your email inbox (including the spam folder)
6. Click the link in the email
7. Set a new password

Note

The reset link is only valid for 24 hours for security reasons. After that, you must request a new link.

Common Problems

Login Fails

• Wrong password? – Pay attention to capitalization and the Caps Lock key
• Wrong email address? – Check if you’re using the correct email address (usually your work email)
• Account locked? – Contact your administrator

Reset Email Doesn’t Arrive

1. Wait 5 minutes – delivery may be delayed
2. Check your spam folder
3. Make sure you entered the correct email address
4. Request the link again
5. Contact your administrator if the problem persists

Account Not Found

If a message appears that no account exists with your email address:

• Check if you’re using the correct email address
• Ask your administrator if your invitation has already been sent
• Your account may have been deactivated – contact your administrator

Two-Factor Code Not Working

• Make sure the time and date on your smartphone are correct (codes are time-based)
• Use the most recent code from your authenticator app (it changes every 30 seconds)
• If you no longer have access to your authenticator app, use one of your recovery codes
• If your recovery codes are also unavailable, ask your administrator to reset your two-factor authentication

Security Tips

• Use a unique password for Ayunis Core
• Use a password manager for secure passwords
• Never share your password with others
• Log out when using a shared computer
• Report suspicious activity immediately to your administrator

Next Steps

• Account Settings – Manage your account information
• Getting Started – Getting started with Ayunis Core