Login, SSO & Password

Here you’ll find everything about signing in to Ayunis Core – with your Ayunis password or through your organization’s central sign-in.

Log In

1. Open Ayunis Core in your web browser
2. Enter your email address
3. Click Continue
4. Select an available sign-in option:
   • Click Sign in with your organization to use your organization’s central sign-in
   • Or enter your Ayunis password and click Sign In
5. If your Ayunis account requires another security step, enter the code from your authenticator app. After organization sign-in, this step may be skipped if a second factor was already verified there

For more information about organization sign-in, see Single Sign-On (SSO).

First-Time 2FA Setup

If your organization requires two-factor authentication, you will be guided through setup after signing in when needed. This applies if you have not set up an authenticator app and no second factor was verified during organization sign-in. You will need an authenticator app on your smartphone (e.g. Google Authenticator, Microsoft Authenticator, or Authy).

Accounts Without an Ayunis Password

If your account was created automatically during your first organization sign-in, you may not have an Ayunis password. In this case, continue to use Sign in with your organization. The following instructions for changing and resetting a password only apply to accounts with an existing Ayunis password.

SSO Required

If your organization requires sign-in exclusively via SSO, you will only see the Sign in with your organization button after entering your email address. The Forgot Password and Change Password options are not available in this case. For more information, see Single Sign-On (SSO).

Change Password

If you know your current password and want to change it:

1. Log in to Ayunis Core
2. Navigate to Settings → Account
3. Click Change Password
4. Enter your current password
5. Enter your new password (and confirm it)
6. Click Save

Password Requirements

Requirement	Details
Minimum Length	8 characters
Letters	At least one uppercase and one lowercase letter
Numbers	At least one number

If your new password does not meet these requirements, an error message is displayed explaining what is missing.

Forgot Password

If you’ve forgotten your password:

1. Go to the login page of Ayunis Core
2. Click Forgot Password?
3. Enter your email address
4. Click Send Link
5. Check your email inbox (including the spam folder)
6. Click the link in the email
7. Set a new password

Note

The reset link is only valid for 24 hours for security reasons. After that, you must request a new link.

Common Problems

Login Fails

• Wrong password? – Pay attention to capitalization and the Caps Lock key
• Wrong email address? – Check if you’re using the correct email address (usually your work email)
• Organization sign-in missing? – Check your work email address. The option only appears if single sign-on is set up for your organization
• Account locked? – After too many unsuccessful login attempts, your account is automatically locked. You will see the message “Your account is locked”. Contact your administrator to have your account unlocked

Reset Email Doesn’t Arrive

1. Wait 5 minutes – delivery may be delayed
2. Check your spam folder
3. Make sure you entered the correct email address
4. Request the link again
5. Contact your administrator if the problem persists

Account Not Found

If a message appears that no account exists with your email address:

• Check if you’re using the correct email address
• Ask your administrator if your invitation has already been sent
• Your account may have been deactivated – contact your administrator

Two-Factor Code Not Working

• Make sure the time and date on your smartphone are correct (codes are time-based)
• Use the most recent code from your authenticator app (it changes every 30 seconds)
• If you no longer have access to your authenticator app, use one of your recovery codes
• If your recovery codes are also unavailable, ask your administrator to reset your two-factor authentication

Security Tips

If your account has an Ayunis password:

• Use a unique password for Ayunis Core
• Use a password manager for secure passwords
• Never share your password with others

Regardless of the sign-in method:

• Log out when using a shared computer
• Report suspicious activity immediately to your administrator

Next Steps

• Single Sign-On (SSO) – Sign in with your organization account
• Save as a bookmark – Save Ayunis Core in your browser so you can open it again with one click
• Account Settings – Manage your account information
• Getting Started – Getting started with Ayunis Core