Sharing

Created skills are initially private – only you can use them. When creating or editing a skill, you can define who has access in the Sharing tab.

Sharing Options

• Entire organization – All members of your organization can use the skill
• Selected teams – Only members of the chosen teams have access

How to Share a Skill

1. Open the desired skill
2. Switch to the Sharing tab
3. Select Entire organization or individual teams
4. Save your changes

Note

You can only share skills with teams that you are a member of yourself.

Practical Example

You create a “Citizen Inquiry Help” skill and share it with the “Citizen Office” team. Only members of this team can use the skill. For a general-purpose skill like “Meeting Summary”, you select Entire organization instead, so all colleagues can access it.

Next Steps

• Manage Teams — Create teams and assign members
• Name, Trigger, and Pinning — Name your skill, define the trigger, and pin it