Anonymous Mode

Anonymous mode protects personal data in your conversations with the AI. When enabled, names, addresses, phone numbers, and other sensitive information are automatically hidden before being sent to the language model.

When Should You Use Anonymous Mode?

Enable anonymous mode when your request contains personal data – for example:

• You’re discussing a specific citizen case with names and addresses
• You’re having a response letter created that contains personal data
• You’re analyzing documents with personal information

Practical Example

You want to have a response to a citizen complaint drafted. The text contains the citizen’s name, address, and file number. With anonymous mode enabled, this data is automatically replaced with placeholders before the AI sees the text.

How to Enable Anonymous Mode

1. Start a new chat
2. Enable the Anonymous mode option (toggle in the input area)
3. The mode applies to all messages in this chat

Note

Anonymous mode can only be enabled or disabled when creating a new chat. Once the chat has started, the chosen setting remains in place.

What Is Protected?

Data Type	Example	In Anonymous Mode
Names	John Doe	[NAME_1]
Addresses	Main Street 12, 12345 Berlin	[ADDRESS_1]
Phone Numbers	030 12345678	[PHONE_1]
Email Addresses	john@example.com	[EMAIL_1]
Other Personal Data	Date of birth, file number	Automatically detected and replaced

Important to Know

Anonymous mode does not replace your own diligence

Anonymous mode is an additional protective measure that supports you when working with personal data. It detects many common patterns such as names, addresses, or phone numbers – but not always all sensitive information. Unusual spellings, technical terms, or context-dependent data may not be recognized in every case.

Always review your inputs for sensitive content yourself before sending them. Anonymous mode replaces neither your own duty of care nor your organization’s data protection policies.

Next Steps

• Create and manage chats – Basics of using chat
• Documents, Images, and Knowledge Collections – Use files and knowledge collections in chat